We’re accepting applications for the position of Fibre Direct Sales Representative in East London, Port Elizabeth and the Knysna/George/Mossel Bay area. The Fibre Direct Sales Representative will be responsible for promoting and selling fixed products, including fibre and fixed wireless access. The role involves actively engaging with potential customers in designated territories to drive market penetration, increase customer adoption, and achieve sales growth targets.
Duties and Responsibilities:
- Identifying and engaging potential customers in targeted areas to promote fixed products, including fibre and fixed wireless access
- Conducting door-to-door sales, community activations and on-the-ground campaigns to showcase product benefits
- Achieving or exceeding monthly sales quotas for fixed products
- Educating customers on the benefits of high-speed fixed connectivity for personal use
- Accurately completing sales application forms and obtaining the necessary customer documentation
- Ensuring a smooth onboarding process with clear communication and timelines, covering the entire sales cycle
- Building and maintaining strong relationships with customers and providing ongoing support to improve adoption of products, creating a presence in the allocated sales areas
- Acting as the point of contact for initial customer queries, installation updates and troubleshooting guidance
- Maximising customer reach in identified priority zones with high potential for fixed product adoption
- Providing daily and weekly market insights, including feedback on competitor fixed products, pricing and customer preferences
- Tracking and reporting daily sales activity, including leads generated, conversions and customer feedback
- Submitting accurate and timely sales reports for performance analysis as required
- Monitoring the number of fixed product sales, including fibre and fixed wireless access activations, achieved per day, week and month
- Tracking the ratio of leads generated to successful activations
- Ensuring a high percentage of error-free applications submitted
Minimum Requirements:
- Matric and relevant tertiary qualification
- At least 5 years’ experience selling fibre and fixed wireless access (FWA) products
- Must be based in the in East London, Port Elizabeth or the Knysna/George/Mossel Bay area